Grand Park Royal Cancun 5*

  • Free Wi-Fi in public areas
  • 24-hour reception
  • Outdoor swimming pool
  • Beach access
  • Fitness centre

The 5-star Grand Park Royal Cancun, located at a distance of 500 metres away from Chac Mool Beach, features a hot tub, massage therapy and a terrace. This luxury hotel is situated in the heart of Cancun, at a 6-km distance from such cultural attractions as Mayan Archaeological Museum of Cancun.

All of the well-appointed rooms are complete with WiFi and a cable TV as well as a mini-bar, and some of them comprise a balcony and a terrace. Certain units feature comfortable interior along with tiled flooring. Offering a spa bathtub and a rainfall shower, the bathrooms are also fitted with bathrobes. The units boast stunning views of the garden.

The property also offers a fitness centre and a sauna for extra charge. A fitness centre and a swimming pool are available at the Grand Park Royal Cancun. Spa facilities include a wellness area along with a Jacuzzi, a sauna and an outdoor swimming pool. Business travellers will have access to a meeting room provided on site.

Guests can enjoy their morning meal in the restaurant. The swim-up bar is ideal for a relaxing drink. El Mirador is ideal for tasting Italian cuisine and is situated in close vicinity to this Cancun hotel.

Standing 5 minutes on foot from Water Park at The Grand in Cancun, the eco-friendly property is set 5 minutes by car from Cancun Wax Museum. Natural attractions in the area include the Long Playa Forum Sandy Beach, just a short drive from the modern Grand Park Royal, and a beach is 1.2 km away. A family vacation to Cancun will become more exciting if you visit Interactive Aquarium lying 25 minutes' walk from the accommodation.

    How to reach hotel

    Airports

    Cancun
    24 km

    Facilities

    Internet

    • Free Wi-Fi in public areas

    Parking options

    • Parking

    Activities

    • Fitness centre
    • Golf course
    • Yoga class

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Currency exchange
    • Room service
    • Car hire
    • Laundry
    • Dry cleaning

    Dining options

    • Restaurant
    • Poolside snack bar
    • Snack bar
    • Dinner

    Business facilities

    • Meeting/ Banquet facilities

    For kids

    • Cots
    • Babysitting/Child services
    • Children's menu
    • Kids club

    Recreation

    • Outdoor swimming pool
    • Beach access
    • Beach umbrellas
    • Sun loungers
    • Live entertainment
    • Garden area
    • Spa & wellness centre
    • Sauna
    • Body scrub
    • Body wraps
    • Back massage
    • Foot massage

    For disabled guests

    • Rooms/ Facilities for disabled

    In the rooms

    • Air conditioning
    • Mini-bar
    • Sitting area
    • Terrace
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    General facilities

    • Non-smoking rooms
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • There is no capacity for extra beds in a room.
    Frequently asked questions
    • 🌇
      How far is the city centre from the 5-star Grand Park Royal Cancun Hotel?
      The 5-star Grand Park Royal Cancun Hotel is placed in the Zona Hotelera district, right in the heart of Cancun.
    • 🕌
      Which landmarks can we visit during our stay in the Grand Park Royal?
      Staying in the Grand Park Royal guests can visit the night Coco Bongo Club (1.5 km), La Isla Shopping Village (1.9 km) and Cancun Center (0.8 km), among others.
    • What popular sites near Grand Park Royal Cancun Hotel can I visit?
      Grand Park Royal Cancun Hotel enjoys a special location within 500 metres from Chac Mool Beach and a 5-minute walk away from Water Park at The Grand.
    • Is the 5-star Grand Park Royal Cancun Hotel close to the airport?
      The 5-star Grand Park Royal Cancun Hotel is set within 25 km of Isla Mujeres airport, and can be accessed with a 25-minute drive.
    • 🚗
      Does the hotel have guest parking?
      Yes, at the hotel your car will be safe in a garage on site.
    • What dining options will we have while staying in the Cancun hotel?
      The Cancun hotel features 6 restaurants for on-site dining, among them an a la carte restaurant El Mirador featuring a high rating of 4.5. If you prefer to dine outside, don't miss a chance to visit Il Pescatore and Lumiere, located within just a 6-minute walk.
    • When should we arrive to the 5-star Grand Park Royal Cancun Hotel for check-in?
      Guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available at the 5-star Grand Park Royal Cancun Hotel upon request.
    • Which payment methods does the 5-star Grand Park Royal Cancun Hotel allow?
      The 5-star Grand Park Royal Cancun Hotel can only accept payment with cash.
    • What room facilities are featured in the hotel?
      Certain suites at the hotel boast views over the sea as well as feature an iPod dock and Wi-Fi and a safe box for security reasons.
    • Is internet free in the 5-star Grand Park Royal Cancun Hotel?
      The 5-star Grand Park Royal Cancun Hotel provides WiFi in public areas for free.
    • Is the 5-star Grand Park Royal Cancun Hotel equipped with facilities for disabled persons?
      Yes, the 5-star Grand Park Royal Cancun Hotel has rooms with facilities for disabled and wheelchair access. Please, call ahead for any specific enquiries.
    • 🧸
      Are there any children facilities offered at the 5-star Grand Park Royal?
      For guests with children the 5-star Grand Park Royal offers a children's menu, babysitting and a mini club.

    Location

    Map
    Nearby

    Airports

    Cancun
    24 km

    Landmarks

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Frederick

    2023-10-13

    9/10

    Upon arrival at the hotel, we were pleasantly surprised by the outdoor pools and the variety of gastronomic offerings. The lagoon view from the Italian restaurant was reminiscent of a painting, and the diverse cuisine at the buffet restaurant was like a culinary adventure.

    Gym charged $8 USD.

    Steve

    2023-10-12

    10/10

    Variety of food

    Animation around the pool underneath everything. Type of music (rap) and volume not in phase with the type of customers.

    Kenneth

    2023-10-10

    9/10

    Extremely friendly staff, very clean hotel, very good food.

    Beach too much seaweed but it's the season

    Karen

    2023-09-13

    8/10

    From the moment we arrived at this hotel, we were treated like royalty. The high level of service provided by the staff was the best we have experienced. The Spa & wellness centre, outdoor swimming pool, and Jacuzzi were very luxurious amenities that we thoroughly enjoyed during our stay. The beach access was very convenient, and the live entertainment was a delightful addition to our evenings. The body scrub and beauty treatments were incredibly relaxing, and the massage and foot massage completely exceeded our expectations. The garden area was beautifully manicured, and we felt like we were truly in paradise.

    Although we did not experience any significant issues during our stay, the only minor inconvenience was that there were not enough sun loungers available at times. However, this was quickly resolved by the staff, who kindly provided us with additional loungers.

    James

    2023-09-11

    8/10

    Very nice hotel in a good location. Beach quite well cleaned despite the algae. Various possibilities of accommodation and restaurants. Beautiful swimming pools. Good value for money all included. We have been upgraded without asking for anything!

    Buffet poor enough... for a 5* !

    Stephen

    2023-09-02

    7/10

    The outdoor family pools were lit, and the food options were off the hook. We also hit up the beachfront activities like the Zapotec sunrise and health ceremony – talk about getting one with nature while having a blast!

    Hey, if I could ask for one thing, it'd be for the resort to amp up the party vibes for us young people. A bit more excitement and fun for the night owls would have been epic!

    Christian

    2023-08-20

    7/10

    The stunning ocean views from every room made up for the uncomfortable beds and lackluster food. Convenient location. Staff was surprisingly helpful.

    I just loved sleeping on a rock-hard bed! The food was so delicious, especially at the Mexican restaurant with its authentic menu of.

    Wayne

    2023-08-18

    9/10

    The food and cocktails on offer

    Harold

    2023-08-18

    9/10

    Very clean beach. Very comfortable beds

    - Breakfast to be improved: almost no choice of bread or pastries. Table service is difficult at breakfast. - check in very late

    Ross

    2023-07-25

    7/10

    The staff at the hotel were amazing, especially the entertainment team. They were fantastic and made our stay truly enjoyable. The food at the buffet was quite good, with the cream of pumpkin and cream of chick pea soups being absolutely amazing. Another advantage was the cleanliness and comfort of the rooms, with plenty of water available and a great working A/C. Additionally, the beach was great and the gelato was absolutely delicious.

    We also didn't appreciate the sales pitch we received upon arrival, especially after a long journey. Another disappointment was the lack of 24-hour room service, as we couldn't order at 6 AM. The buffet area could also get quite hot, especially if you were sitting near the doors.

    Penelope

    2023-07-23

    9/10

    The beach is very wide, a great choice of food with different restaurants.

    the lack of deckchairs at the swimming pool already "reserved" with towels put down early in the morning

    Joe

    2023-06-25

    9/10

    Excellent service from Carlos at the reception, beautiful sea view room with jacuzzi, comfortable beds, inclusive minibar, great day beds around the beach and pools.

    Felt like treated like royalty, no complaint.

    Dan

    2023-06-16

    9/10

    Amazing room with beautiful view, comfortable beds, inclusive minibar, friendly staff, delicious food, gluten-free option available.

    Hard to think of anything.

    Adam

    2023-06-10

    9/10

    Helpful staff, clean facilities, good value, beautiful beach, nice pool.

    No negatives from this place.

    William

    2023-05-26

    8/10

    We were blown away by the stunning ocean views from our luxury suite at the Park Royal. The food and drinks were delicious and we enjoyed the variety of restaurants. The staff were friendly and helpful. we had a fantastic stay.

    Josephine

    2023-05-19

    9/10

    I recently had a fantastic Mexican getaway at a resort with breathtaking views. The location was perfect, with entertainment available all day long by the resort's pool and beach. The restaurants provided excellent food, and the Italian restaurant had the most beautiful views. The room I stayed in was comfortable and clean, with a spacious bathroom. The service throughout my stay was exceptional, with friendly and attentive staff. The breakfast options were delicious, and I enjoyed starting my day with a view of the sunrise. The resort also offered great facilities, including multiple bars, a spa, and a cafe with tasty treats.

    The beds were a bit too firm for my liking.

    Mark

    2023-04-25

    10/10

    The hotel offers all-inclusive packages, with tasty food options at the buffet and multiple restaurants. The entertainment staff organizes fun activities and there is a pool and beach for leisure. The location is convenient for nightlife and easily accessible by bus. a wonderful experience.

    Thomas

    2023-04-24

    10/10

    The service and friendliness of the staff at Park Royal are second to none. Our butler, Jessica, went above and beyond to ensure we had everything we needed. The food in the restaurants was good and the concierge was helpful. The stunning beach view from our upgraded room was the highlight of our stay. I highly recommend this hotel.

    Edward

    2023-04-23

    10/10

    STUNNING beach and pool. Mouthwatering food with a plethora of restaurant options. We were graciously upgraded to a beachfront room with a balcony Jacuzzi, which was mind-blowing!

    Samantha

    2023-04-20

    8/10

    The facilities at Grand Park Royal Caribbean were excellent for guests with disabilities. There were accessible rooms and ramps to access different areas of the resort, making it easy for us to navigate. Additionally, the staff was very accommodating and attentive to our needs.

    Our experience at Grand Park Royal Caribbean was fantastic and we felt well taken care of. We had no reason to complain during our stay.

    Tim

    2023-04-15

    9/10

    We had a fantastic stay at Park Royal in Cancun. The resort offered great value for money, with delicious food at the restaurants and amazing cocktails. The majority of the staff provided exceptional service, and our room was clean, spacious, and lovely. The location was wonderful, and we loved the variety of food choices. The serving staff were kind and sweet, making our experience even better. We highly recommend Park Royal and can't wait to go back again.

    Louise

    2023-04-10

    9/10

    Had a great stay at a beachfront hotel with various fun activities throughout the day. Night time entertainment was enjoyable, especially the one led by Joaquin. The restaurant offered decent food, and the staff was friendly and helpful. The room had a breathtaking ocean view with excellent facilities and amenities. The service was top-notch, and the housekeeping team kept the room clean and tidy.

    The hotel received a complaint about theft, which may leave a negative impression.

    Jeremy

    2023-04-04

    10/10

    We had a fantastic stay at the hotel. It has loads to do with multiple pools, a beautiful white sand beach down the hotel, and amazing hotel facilities. The staff were really friendly and made us feel welcomed. The room was beautifully appointed with fantastic ocean views and was kept clean throughout our stay. We enjoyed a good breakfast every day with plenty of options to choose from.

    Nothing that we didn't like.

    Don

    2023-03-28

    8/10

    We booked this hotel for our last night in Mexico and were lucky to get a special day offer with all-inclusive. From the moment we arrived, the service was top-notch, with Carlos at the front desk providing an exceptional experience. Our upgraded suite had a beautiful view of the sea and a Jacuzzi, and the beds were very comfortable. The beach was amazing, the pool and bar were great, and everything was spotlessly clean. The hotel promotes diversity and inclusion, which was evident in the mix of young and older staff members at the restaurant. The buffet had a variety of delicious options, including gluten-free choices, and we thoroughly enjoyed our meals at the Mexican and Italian restaurants. Highly recommended for couples and families!

    Recommend this hotel.

    Tom

    2023-03-15

    10/10

    Excellent service from staff, clean facilities, delicious food with multiple options, gorgeous beach and pool areas with activities for all guests. Highly recommend this resort for a truly enjoyable vacation. 👍

    Claire

    2023-03-05

    8/10

    I recently stayed at Park Royal in Cancun and it was an amazing experience! The budget-friendly price allowed us to enjoy luxury without breaking the bank. We had a perfect ocean view from our balcony and the rooms were clean and fresh. The a la carte dining options were a huge plus for us, as we prefer quality over buffet-style meals. The staff was friendly and attentive, and we loved the included premium alcohol options. The rooftop bar had a great vibe and the ice cream bar was a delicious treat. it was a fantastic vacation for a couple like us.

    For us, Park Royal was ideal 👌.

    John

    2023-02-20

    8/10

    I recently stayed at Grand Park Royal for a week-long beach vacation. The hotel exceeded my expectations in so many ways. First off, every room has a stunning view of the ocean, making it the perfect spot to watch the sunrise from the comfort of your bed. The receptionist, Louis, was incredibly friendly and made me feel right at home. The cocktails at the hotel were delicious, and I enjoyed trying out the different restaurants that offered a variety of cuisines. Lastly, there were plenty of daytime activities to enjoy around the pool area. my stay at Grand Park Royal was amazing and I highly recommend it.

    100% Recommend this hotel.

    Les

    2023-01-29

    9/10

    Chose this hotel for an annual general meeting. The location is a natural paradise, providing a modern hotel infrastructure for a successful event. The professional and expert service complemented the experience.

    Missed having access to a dedicated business center for work needs.

    Jim

    2023-01-25

    10/10

    the park royal was so close to the suite in the tower. everything was super clean. the gym and beach were amazing. got a taxi to la isla mall for 10 us dollars. the hotel staff made sure we were safe during hurricane delta and even took care of our needs at the shelter.

    Would definitely recommend.

    Dale

    2023-01-18

    6/10

    The pool area was fantastic, with a separate pool for adults and a larger pool for families. The views of the beach were breathtaking and the beach area was clean and beautiful. The staff at the restaurants were incredibly friendly and accommodating, making dining a pleasant experience.

    The air conditioning in the hotel went out for nearly a whole day, making it uncomfortable to nap in the room and eat in the buffet restaurant. The desk staff kept giving false promises about when it would be fixed, causing frustration.

    Oliver

    2023-01-05

    6/10

    The hotel's decoration and general areas were truly lovely. The beautiful and comfortable seating areas in the lobby and around the pool were perfect for relaxing and enjoying the stunning ocean views. The accessibility for seniors was excellent, with ramps and elevators making it easy for us to move around the hotel and access all the amenities.

    I would ask for a better vacation experience for senior people by having more shaded areas around the pool and beach for us to relax and enjoy the outdoors without too much sun exposure.

    Justin

    2022-12-15

    9/10

    The outdoor family pools provided endless fun and relaxation, while the diverse gastronomic offer catered to everyone's tastes. The clean sands and clear waters were perfect for both swimming and recreational activities, creating an unforgettable vacation experience. The staff went above and beyond to ensure a sense of relaxation and harmony, making our stay truly exceptional.

    My wife says that the resort could benefit from more shaded areas for families with children.

    Douglas

    2022-11-26

    9/10

    I always return for the warm service and stunning beach. The staff once helped me find a reliable local taxi. It suits me perfectly with free Wi-Fi, 24-hour room service, outdoor pool, spa, and more. I'm excited to return for the New Year.

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